Billing, cancellation & refunds

Optional paid services may be offered in the future. Each offer will state exactly what is included, the amount charged, billing interval, currency, taxes, limits and cancellation route. A trial, if offered, will disclose its duration and the price and date of any automatic conversion. No trial or subscription starts merely because you open Stilopad.

The seller and payment provider are identified at checkout. Google Play and App Store purchases are managed through the account used to purchase. Web purchases may use Stripe or Razorpay if enabled. External payment availability in a mobile app depends on its storefront rules and region; not every payment route is available everywhere.

An auto-renewing subscription, if purchased, renews at the disclosed interval unless cancelled before the applicable renewal deadline. Cancel through the original billing provider. Uninstalling Stilopad, deleting a notebook or disconnecting Drive does not cancel billing. Cancellation generally stops the next renewal; access continues through the paid period unless the applicable offer, refund decision or law provides otherwise.

• Manage Google Play subscriptions
• Manage Apple subscriptions
• For a future web purchase, use the management link in your receipt or contact contact@stilopad.com for assistance.

For a store purchase, follow Google Play refund instructions or Apple’s refund process. For a web purchase, email contact@stilopad.com with the order reference and issue. Do not send card numbers. Eligibility and timing depend on the transaction, provider and applicable consumer law. Duplicate charges and paid services that were not delivered should be reported for investigation. We do not impose a blanket waiver of statutory refund rights.

Use the original purchasing account to restore eligible store entitlements when purchase restoration is available. A purchase is not automatically transferable across unrelated store accounts. Cancelling an optional service does not transfer ownership of your notebooks to Stilopad. Before any hosted storage service ends, follow the retention and export terms disclosed with that service.

Material price or subscription changes will be communicated through the applicable provider and any legally required consent process. Contact contact@stilopad.com for billing assistance.